Why SOC 2 Compliance Matters
SOC 2 has become the gold standard of trust for SaaS companies, cloud providers, and any organization that processes customer data. Enterprise buyers increasingly require a clean SOC 2 report as a prerequisite for doing business. A qualified opinion -- or no report at all -- can shut you out of your most valuable deals.
Customer Trust
Enterprise customers require SOC 2 reports before signing contracts. No report means no deal.
Sales Velocity
A clean SOC 2 report accelerates sales cycles by eliminating security questionnaire bottlenecks.
Market Access
Many RFPs and vendor assessments require SOC 2 as a minimum qualification standard.
Trust Services Criteria: Common Failures
SOC 2 audits evaluate your controls against the trust services criteria you have selected. Here are the most common findings in each category.
Protection of information and systems against unauthorized access, disclosure, and damage. This is the only required criteria and the foundation of every SOC 2 report.
Common Findings
Systems and data are available for operation and use as committed. Covers disaster recovery, business continuity, incident response, and performance monitoring.
Common Findings
System processing is complete, valid, accurate, timely, and authorized. Ensures that data is processed correctly without errors, omissions, or unauthorized manipulation.
Common Findings
Information designated as confidential is protected as committed. Includes data classification, encryption, access restrictions, and secure disposal.
Common Findings
Personal information is collected, used, retained, disclosed, and disposed of in conformity with commitments and with criteria set forth in AICPA privacy principles.
Common Findings
Our SOC 2 Remediation Process
Audit Report Deep Dive
We review every finding in your SOC 2 report, map each to specific trust services criteria and control points, and assess the complexity and effort required for remediation.
Gap Prioritization
We prioritize findings based on severity, customer impact, and the order in which they need to be addressed. Critical access control and security gaps come first.
Policy and Control Development
We develop or update the policies, procedures, and technical controls needed to satisfy each finding. Every deliverable maps directly to a trust services criteria point.
Evidence System Setup
We build systematic evidence collection processes so you can demonstrate control effectiveness throughout the entire audit period, not just at a point in time.
Mock Audit and Validation
Before your auditor returns, we conduct a thorough mock audit to validate every remediated control. We test evidence, interview key personnel, and identify any remaining gaps.
Re-Audit Support
We support you through the re-audit process, helping prepare evidence packages, joining auditor calls, and ensuring nothing falls through the cracks.
SOC 2 Type I vs Type II Remediation
Type I evaluates control design at a specific point in time. Remediation focuses on implementing controls and demonstrating they are properly designed to meet trust services criteria.
Type II evaluates control operating effectiveness over a period (typically 6-12 months). Remediation must ensure controls function consistently throughout the review period.